Shipping policy
Shipping policy
Dear customers,
We're excited to offer worldwide shipping so you can enjoy our products no matter where you are. Below is everything you need to know about our shipping regions, delivery times, and costs.
✅ Where Do We Ship?
We currently ship to the following countries and regions:
- United States (including Alaska & Hawaii)
- Canada
- Australia
- United Kingdom
- Most EU countries (France, Germany, Spain, Italy, etc.)
- South Africa
- Singapore
- Japan
- South Korea
- And many more! You can check if your country is available at checkout or contact us for confirmation.
If your country is not listed, feel free to reach out — we’ll do our best to arrange a custom shipping solution for you.
🚚 Shipping Costs
We are here to give the best shopping experience to you, so we'll handle your shipping cost, which means Free shipping!!!
⏱️ Shipping & Delivery Time
- Processing time: Orders packing within 2–3 business days
- Estimated delivery time:
- USA: 7–15 business days
- Canada: 12–15 business days
- UK / Europe: 5–12 business days
- South Africa: 15–20 business days
- Asia: 5–12 business days
- Other regions: Please contact to us!
⚠️ Delivery time may vary depending on customs, remote areas, or holiday seasons.
📦 About Customs & Duties
We ship most orders under DDP (Delivered Duty Paid) terms, which means:
- ✅ Customs clearance is handled for you
- ✅ Import taxes and duties are already included in the shipping cost
- ✅ You won’t have to pay anything extra upon delivery
This applies to most countries and regions (e.g, USA, UK/Europe) we ship to. For a few remote areas or countries with special import policies, DDP may not be available.
If you're unsure whether your country qualifies for DDP shipping, feel free to contact us before placing your order — we’re happy to help!
💬 Frequently Asked Questions
Q: Will I receive a tracking number?
A: Yes! We provide tracking for all international shipments. You’ll receive an email with a tracking link once your order is shipped. It may be 3-4 business days after you place the order.
Q: What if I don't see my country at checkout?
A: Please contact us — we may still be able to ship to you!
Thanks again for shopping with us! We’re a small team, and every order means the world to us. We pack with love and ship with care 💌